Tag Archives: healthcare

Best in the Nation: Irmo Ambulatory Surgery Centers Recognized for Excellence in Patient Experience

Lexington Medical Center’s ambulatory surgery center in Irmo has been named one of the best in the nation for patient experience by Press Ganey, a well-known company in the health care industry that collects patient, employee and physician evaluations on hospitals.

“Achieving this level of excellence reflects Lexington Medical Center’s commitment to delivering outstanding service and quality,” said Susan Horton, director of Guest Services. “The employees at Lexington Medical Center Irmo always strive to provide the most extraordinary care to our patients.”

With scores that consistently rank in the 99th percentile, LMC Irmo received Press Ganey’s Guardian of Excellence award, which honors health care organizations reaching the 95th percentile in patient satisfaction for each reporting period of the year. Fewer than 5 percent of organizations measured by Press Ganey qualify for this award.

“The surgical team in Irmo continues to strive to deliver the best quality care each day. They continue to amaze with their cohesive and collaborative approach and unite to achieve common goals,” said Theresa Falcone, director of Lexington Medical Center Irmo.

Press Ganey partners with more than 1,000 health care facilities across the nation to improve the quality and safety of patient care, to provide a positive and collaborative environment for employees and physicians, and to deliver exceptional patient experiences.

Front (L-R): Camila Anderson; Cynthia Byrd; Marty Zeigler; Christy Adams; Debra Mozeleski; Patti Zarzuela Middle (L-R): Pam Fields; Maria McGee; Pam Cannon; Jessie Holloway; Trudy Baker Back (L-R): Mandy Turner; Trudy Davis; Krista Hartley

L-R: Jennifer Lake; Lisa Verano; Jenny DuBarry; Paige Hydrick; Missy Ricard; Regina Kelly; Chastity Lukens Not Pictured: Sally Collinsworth; Cathy Gillespie; Peggy Mitten; Shenniqua Pressley; Allison Stuck; Laura Upshaw; Marlene Watkins

 

Dr. Malanuk discusses Heart Attacks on WLTX

West Columbia, SC (WLTX)- According to the American Heart Association, 715,000 people in the United States will have a heart attack this year.

“It is the leading cause of death in America, heart attacks are number one, and if you combine all of the other risk of death they still don’t equal heart disease,” said Dr. Robert Malanuk.

Dr. Malanuk is a cardiologist at Lexington Medical Center, he spends his days and nights repairing hearts at the hospital.

“If you are smoking, not paying attention to your high blood pressure and if your weight is out of control, it is a matter of when you are going to have a heart attack because one in two American’s will be affected by heart disease.”

If you find yourself needing to help a heart attack patient, know you are working against a ticking time bomb.

“Take an asprin immediately and chew it up,” said Dr. Malanuk. “Secondly, call 911 and don’t delay. The earlier you can get to the emergency room, the better it is going to be for you.”

Some signs of a heart attack are the following symptoms: Chest pain, dizziness, shortness of breath and nausea.

Robert Malanuk, MD, FACC, is a cardiologist with Lexington Cardiology.

Lexington Medical Center Earns 53 Prestigious Marketing Awards

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Lexington Medical Center’s Marketing department has earned 53 state, national and international awards that honor outstanding advertising, marketing and public relations campaigns. The honors include a Telly Award, Aster Awards, Healthcare Advertising Awards, and South Carolina Public Relations Society of America awards.

Lexington Medical Center won a Telly Award for its 2012 Pink Glove Dance video, a project that has become a community favorite and honors breast cancer survivors. The Tellys are a premier competition honoring excellence in local, regional, and cable TV commercials and programs, the finest video and film productions, and online commercials, video and films.

The hospital received 20 Aster Awards, a medical marketing awards program with entries from across the nation and world. Importantly, Lexington Medical Center received two “Judges Choice” awards from the Asters for its cancer services campaign and cardiac services advertising campaign. Out of 4,000 entries, only eight “Judges Choice” awards are given each year. Lexington Medical Center is the first organization to take home the honor for two categories in the same year.

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In addition, Lexington Medical Center earned 29 accolades in the Healthcare Advertising Awards, a health care marketing and advertising awards program that judges entries on quality, creativity and message effectiveness. The hospital received six “Gold” Healthcare Advertising Awards for its work on TV and video campaigns, event promotion, print materials, and external publications.

Lastly, the South Carolina Public Relations Society of America recognized the hospital with three awards for exceptional public relations programs, tactics and campaigns. The hospital received the Silver Wing Award of Merit for House Call magazine, a heart surgery guide, and the Every Woman Blog (www.everywomanblog.com).

“LMC is an excellent hospital with state-of-the-art service lines that provide high quality heath care to our community. Our marketing team is privileged to showcase our services that highlight our compassionate care and cutting-edge technology,” said Mark Shelley, Vice President of Marketing and Communications.

The campaigns pictured above are winners of the “Judges Choice” award from the Asters.

The Pink Glove Dance was a winner of a Telly award: