LMC Irmo Shines in Patient Experience Awards
Lexington Medical Center Irmo’s Ambulatory Surgery department has won the prestigious Guardian of Excellence and Beacon of Excellence Awards for patient experience from Press Ganey, an organization that tracks and ranks patient experience in many areas of health care across the country.
The Guardian of Excellence Award is for health care organizations that reach the 95th percentile in patient satisfaction for each reporting period of the year. The Beacon of Excellence Award goes to the top three organizations in the nation for consistently high levels of excellence in patient experience over three years.
“The employees at Lexington Medical Center Irmo are always striving to provide the most extraordinary care to our patients,” said Susan Horton, director of Guest Services. “They are honored each year for their accomplishments.”
Press Ganey partners with more than 10,000 health care facilities across the nation to measure and improve patient experience.
LMC Irmo has been serving the people of the Irmo community for 28 years. Approximately 150 surgeries per month are performed there.