Tag Archives: LMC Irmo

Best in the Nation: Irmo Ambulatory Surgery Centers Recognized for Excellence in Patient Experience

Lexington Medical Center’s ambulatory surgery center in Irmo has been named one of the best in the nation for patient experience by Press Ganey, a well-known company in the health care industry that collects patient, employee and physician evaluations on hospitals.

“Achieving this level of excellence reflects Lexington Medical Center’s commitment to delivering outstanding service and quality,” said Susan Horton, director of Guest Services. “The employees at Lexington Medical Center Irmo always strive to provide the most extraordinary care to our patients.”

With scores that consistently rank in the 99th percentile, LMC Irmo received Press Ganey’s Guardian of Excellence award, which honors health care organizations reaching the 95th percentile in patient satisfaction for each reporting period of the year. Fewer than 5 percent of organizations measured by Press Ganey qualify for this award.

“The surgical team in Irmo continues to strive to deliver the best quality care each day. They continue to amaze with their cohesive and collaborative approach and unite to achieve common goals,” said Theresa Falcone, director of Lexington Medical Center Irmo.

Press Ganey partners with more than 1,000 health care facilities across the nation to improve the quality and safety of patient care, to provide a positive and collaborative environment for employees and physicians, and to deliver exceptional patient experiences.

Front (L-R): Camila Anderson; Cynthia Byrd; Marty Zeigler; Christy Adams; Debra Mozeleski; Patti Zarzuela Middle (L-R): Pam Fields; Maria McGee; Pam Cannon; Jessie Holloway; Trudy Baker Back (L-R): Mandy Turner; Trudy Davis; Krista Hartley

L-R: Jennifer Lake; Lisa Verano; Jenny DuBarry; Paige Hydrick; Missy Ricard; Regina Kelly; Chastity Lukens Not Pictured: Sally Collinsworth; Cathy Gillespie; Peggy Mitten; Shenniqua Pressley; Allison Stuck; Laura Upshaw; Marlene Watkins

 

Think Fast: How to Help Someone Who is Choking

This week, WIS-TV interviewed Dr. Don Moore of Lexington Medical Center’s Urgent Care in Irmo about how to help someone who is choking. The segment is below. The information is very valuable in a situation where you have to think fast.

Here are some notes from the doctor:

~When someone is choking, they will not be able to talk.
~Ask the person to try to cough.
~If the person cannot cough, try an abdominal thrust. From behind, put a clenched first above the person’s belly button and place your other hand over it. Pull up as if you were trying to lift the person off the ground, which will create a pressure wave to hopefully expel the object.
~If that doesn’t work, try back blows. With the base of your hand, hit the person on the back between the shoulder blades.
~Alternate between abdominal thrusts and back blows until the object is out.
~If the person goes unconscious, call 911 and start CPR.
~Anyone who has had a choking episode should see a physician to make sure they’re OK.

~If you’re alone, try performing an abdominal thrust by yourself with the help of a chair or table.

~If you have a baby who is choking, tip the child over and perform softer back blows.