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Lexington Medical Center Irmo Earns Awards for Outstanding Patient Care

Lexington Medical Center’s outpatient surgery center in Irmo has been named one of the highest-rated ambulatory surgery facilities in the nation for patient satisfaction by Press Ganey, a national organization that measures health care experience. With patient satisfaction scores that consistently rank in the 99th percentile, Lexington Medical Center Irmo has received Press Ganey’s national Beacon of Excellence Award. The award goes to top performing organizations that have maintained patient satisfaction scores above the 95th percentile for three years in a row.

Beacon Award LMC Irmo

“The employees at Lexinton Medical Center Irmo never rest on their laurels,” said Susan Horton, Director of Guest Services at Lexington Medical Center. “They are always looking for ways to raise the bar in providing the most extraordinary care.”

In addition, Lexington Medical Center Irmo also won Press Ganey’s Guardian of Excellence Award for reaching the 95th percentile for patient satisfaction in ambulatory surgery for each reporting period of the year. Fewer than 5% of organizations measured by Press Ganey qualify for this award. Press Ganey partners with more than 10,000 health care facilities across the nation to measure and improve patient experience.

“Achieving this level of excellence reflects Lexington Medical Center’s commitment to delivering outstanding service and quality,” said Patrick T. Ryan, CEO of Press Ganey. “Lexington Medical Center’s efforts benefit patients in the Irmo area and lead to better patient experiences.”

Lexington Medical Center Irmo has been serving the people of the Irmo community for 27 years. Approximately 150 surgeries per month are performed at Lexington Medical Center Irmo. Procedures include general surgery, gynecological surgery, vascular port placement, gallbladder surgery, podiatry and plastic surgery. One of the newest surgeries at Lexington Medical Center Irmo’s Outpatient Surgery department is Same Day/Next Day Surgery, a first-of-its-kind program in the Midlands. In Same Day/Next Day Surgery, consultations are scheduled daily with procedures performed that afternoon or the next morning.

Lexington Medical Center Irmo’s outpatient surgery department offers comprehensive health care for the people of Irmo in their own neighborhood.

Lexington Medical Center Cardiac Rehabilitation Receives Prestigious Certification

AACVPR Recognizes Programs That Demonstrate Excellence in Care

Lexington Medical Center’s cardiac rehabilitation programs have received prestigious certification from the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR). The certification demonstrates that Lexington Medical Center’s cardiac rehabilitation programs are aligned with current evidence-based medicine and guidelines for appropriate and effective outpatient care of patients with cardiac issues.

Lexington Medical Center offers cardiac rehabilitation at the main hospital campus in West Columbia and at Lexington Medical Center’s community medical center in Lexington. Each facility received the certification through a separate application process.

The goals of cardiac rehabilitation are to help patients recover from cardiac events such as heart attack, stents or bypass surgery, and to help prevent another cardiac incident by developing healthy lifestyle habits through education and support.

“This national certification ensures that our cardiac rehabilitation programs provide all of the required components to assist patients in achieving these goals,” said John Leech, manager of Cardiac Rehabilitation at Lexington Medical Center. “Cardiac Rehabilitation at Lexington Medical Center is a comprehensive program with education, motivation and support that leads to the best possible outcomes.”

AACVPR-certified programs are awarded program certification after an extensive application process that details the program’s structure, individualized care plans, staff competencies and outcomes measurement. Certified programs are recognized as leaders in the field of cardiovascular and pulmonary rehabilitation because they offer the most advanced practices available.

There are three phases of cardiac rehabilitation at Lexington Medical Center. Phase 1 takes place while patients are still in the hospital after a recent cardiac event, surgery or procedure. It includes education on the anatomy of the heart, a description of their procedure or surgery and risk factors that lead to heart disease. Phase 2 is the outpatient program and it includes exercise, education, nutrition and psychosocial elements that patients follow for three months.  Patients attend classes for 3 days per week for approximately 12 weeks. Phase 3 is a maintenance program of exercise and education that some patients continue for years.

Studies show that patients who participate in cardiac rehabilitation have a 46 percent reduction in mortality compared with non-participants. They often report reduction in symptoms, increased energy, better cholesterol and triglyceride levels, improvements in blood pressure, improved sleep and a quicker return to work and leisure activities.

“We’re meeting a high level of patient care,” said Lesa Naughton, clinical coordinator of Cardiac Rehabilitation at Lexington Medical Center – Lexington. “Cardiac rehabilitation saves lives.”

While Lexington Medical Center has offered cardiac rehabilitation for more than twenty years, the hospital began offering a full range of cardiovascular services including open heart surgery and elective angioplasty in 2012. The cardiovascular program is affiliated with Duke Medicine.  For more information, visit www.lexmed.com

 

LMC Wins a Telly Award for Heart Attack Commercial


Lexington Medical Center has received a prestigious Silver Telly Award for its heart attack commercial titled “I Am A Heart Attack.”  The Telly Awards honor outstanding local, regional and cable TV commercials and programs.  With nearly 11,000 entries from all 50 states and numerous countries, winners represent the best campaigns from around the world. The Silver Telly is the organization’s highest honor, representing less than 10 percent of entries.

The commercial details the cause and effect of heart disease. A man walking in the night plays the role of a heart attack. He discusses risk factors including high blood pressure, lifestyle, cholesterol, and ignoring warning signs.

The concept was inspired by public service announcements but Lexington Medical Center aimed to make a greater impact with a message about heart disease, a condition that causes 9,000 fatalities a year in South Carolina. Shot in one night with a five-man crew in eight different locations, the message is realistic and clear; a heart attack can sneak up on you.

“We wanted to grab the viewer’s attention with more than the usual ‘eat right and exercise’ message,” said David Anderson, co-writer and broadcast producer in Lexington Medical Center’s Marketing Department. “The fact that we filmed through the night gave the commercial an edge and it worked with our message.”

A prestigious judging panel of more than 500 accomplished industry professionals, each a past winner of a Silver Telly and a member of the Silver Telly Council, judged the competition, upholding the historical standard of excellence that Telly represents. The Silver Telly Council evaluated entries to recognize distinction in creative work.

“The Telly Awards’ mission is to honor the very best in film and video,” said Linda Day, executive director of the Telly Awards. Lexington Medical Center’s accomplishment illustrates their creativity, skill, and dedication to their craft and serves as a testament to great film and video production.”

The commercial was part of the hospital’s Midlands Goes Red campaign in which Lexington Medical Center challenged the entire community to promote heart healthy living.  Cardiovascular disease is an epidemic in South Carolina. One out of every 3 deaths in our state is related to cardiovascular disease. According to the American Heart Association, life expectancy in the United States would rise by 7 years if all forms of major cardiovascular disease were eliminated.

Lexington Medical Center started a complete cardiac care program in 2012 and has completed over 200 open heart surgeries. The ability to provide comprehensive cardiovascular care, including open heart surgery and therapeutic cardiac catheterizations, helps Lexington Medical Center meet its mission of providing quality health services that meet the needs of our community and enhances the delivery of health care to the Midlands.

The work in Lexington Medical Center’s cardiac care program extends into the community with a robust heart education program and a strong resource for people who want to be involved. Lexington Medical Center’s heart program is affiliated with Duke Medicine, home to one of the best heart surgery programs in the country.