Archive | November 14, 2018

Best in the Nation for Patient Experience

Lexington Medical Center’s ambulatory surgery center in Irmo has been named as one of the best in the nation for patient experience by Press Ganey, a well-known company in the health care industry that collects patient, employee and physician evaluations on hospitals.

“Achieving this level of excellence reflects our hospital’s commitment to delivering outstanding service and quality,” said Susan Horton, director of Guest Services. “The employees at LMC Irmo always strive to provide the most extraordinary care to our patients.”

With scores that consistently rank in the 99th percentile, Lexington Medical Center Irmo received Press Ganey’s Guardian of Excellence award, which honors health care organizations reaching the 95th percentile in patient satisfaction for each reporting period of the year. Fewer than 5 percent of organizations measured by Press Ganey qualify for this award.

Press Ganey partners with more than 10,000 health care facilities across the nation to improve the quality and safety of patient care, to provide a positive and collaborative environment for employees and physicians, and to deliver exceptional patient experiences.